Licensed Practical Nurse (LPN)
Full-time
Full Time
$19.24 an hour or more depending on qualifications
Grand Portage Reservation
Job Description
Job Title: Licensed Practical Nurse (LPN)
Department: Health Services/Clinic
Location: Grand Portage Health Services/Clinic
Reports To: Community Health Nurse
FLSA Status: Nonexempt
Salary Level: Grade 9 / $19.24 + DOQ
Summary:
Under the supervision of a professional nurse, the LPN gives nursing care to patients at home and participates in clinic activities; is responsible for recognizing and reporting significant changes in the patient’s progress to appropriate responsible persons, by performing the following duties.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
On clinic day, screening and preparation of patients for examination by the provider. Take vital signs (temperature, pulse, respiration rate, blood pressure), brief history of chief complaint, allergies, and medications.
Assist physicians when needed in various sterile and non-sterile procedures.
Screen patients for immunization status, updating when necessary.
Use appropriate forms as deemed by provider (lab slips, referral forms, etc.)
Writes record of care and treatment given and records changes in patient’s condition.
Administers prescribed medications and treatments under close supervision according to agency policies.
Assists in physical examinations and other clinic activities.
Gives routine treatments within the scope of training received and abilities.
Teaches appropriate self-care as directed by the professional nurse. Patient education may include Diabetes information, prenatal education, and diet instruction, etc.
Assist with telephones, triage and reception.
Replenish medical supplies and stock clinic room.
Monitor medical equipment, supply use and inventories.
Participates in routine patient care work during home visits (lifting and moving patients, giving baths and feeding patients when necessary).
Observe patients and reports unusual conditions or behavior to the professional nurse.
Support CHR activities involving home visits, clinical assistance, transportation services, referral programs, pharmaceutical pick-up and delivery.
Daily data entry of patient care activities from PCC (Patient encounter form) into RPMS (Indian Health Record Patient Management System).
Alert Health Director of Contract Health Services/requirements for individual patient(s) for approval and eligibility purposes.
Assist with patient and those family members with application procedures and process of attaining alternate health resources, assist with completion of Workmen’s Compensation, Grand Portage First Report of Injury and other forms as needed for patient health care coverage/requirements/eligibility.
Network, liaison, and/or advocate for patient care working along with other Grand Portage service providers, other external health providers and contract health agencies.
Attains patient consent “Release of Information” and/or “Consent for Treatment” as deemed necessary.
Assist with daily communication of all clinical activities as part of the Health Care Team for Grand Portage Health Services. This includes morning conferencing of pertinent statistical activity and reviewing work day/week.
Participate in the planning, development, and implementation of agency programs and nursing policy and procedures for daily clinical activities.
Assist with ongoing health education and/or yearly events such as hearing assessments, head check, blood pressure and glucose monitoring events.
Other duties as required (annual Walk/Run, WIC, Well Child, Health Fairs).
MAINTAIN PATIENT AND CLINICAL CONFIDENTIALITY AT ALL COST.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Graduated from an accredited nursing program and possess current licensure as a Licensed Practical Nurse (LPN) in Minnesota. The LPN will maintain Minnesota State Standards of Nursing Practice, license, and professional development for clinical competency. Current CPR certification will be maintained during employment. Basic computer skills are required. The LPN must have the ability to perform essential duties satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Language Skills:
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as percentages/ratios.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in health situations where information is limited. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Other Knowledge, Skills and Abilities:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Knowledge of working in an Aboriginal health care setting
Knowledge of practical nursing theory and practices
Knowledge of Activities of Daily Living in the care of patients
Knowledge of measures that prevent the spread of disease
Knowledge of and ability to use sterilization equipment
Knowledge of sterile technique in the care of patients
Knowledge of first-aid to use in rendering assistance during emergencies
Willingness to perceive what tasks need to be done and initiate their accomplishments
Email jenns@grandportage.com to apply!
Community Health Nurse (RN)
Full-time
Full Time
$23.92 an hour or more depending on qualifications
Grand Portage Reservation
Job Description
Job Title: Community Health Nurse RN
Department: Health Services/Clinic
Location: Grand Portage Health Services/Clinic (partner clinic to Sawtooth Mountain Clinic)
Reports To: Health Services/Clinic Director
FLSA Status: Nonexempt
Salary Level: Grade 12 / $23.92 + DOQ
Summary:
Work as part of a team providing health care to patients at Grand Portage Health Services in the areas of clinical support, community public health, home care and emergent care with a special emphasis in maternal child health.
Essential Duties and Responsibilities: include the following.
Coordinate grant programs and be the lead nurse for the areas of maternal Child health including but not limited to programs and activities such as Follow Along, Child Birthing classes, WIC Child Safety, Family Spirit Home Visiting and Adolescent Health.
Coordinate the Infection Control program including policies, training, and maintaining current knowledge through attendance at meetings, trainings and contact with the appropriate state and federal agencies.
Provide community health support via education and clinics including but not limited to vaccination clinics and preventative screening.
Initiate nursing measures to prevent complications and/or minimize the effects of communicable disease(s).
Act as primary liaison concerning health issues with Head Start, Grand Portage Day Care and the local Charter School.
Maintain current and accurate charts for patients in required reporting systems.
Participate in the planning, development and implementation of agency public health programs and nursing policy and procedures.
Maintain Minnesota State Standards of Nursing Practice, License, professional development for clinical competency including certifications in CPR.
Participate in Wellness Fair, Kid’s Day, Rendezvous Days and other community events.
Maintain confidentiality and comply with all federal, state and tribal laws and policies relating to confidentiality, data privacy and information sharing.
Secondary Duties:
Provide nursing care within scope of practice as needed during physician clinic and beyond clinic. Activities include but are not limited to patient triage, IV med administration, suture removal, med box set up and foot care. Attend to walk-in patients; communicate with SCM triage nurse as necessary. Coordinate further care as needed.
Assist with pre-appointment care including blood draws, chart reviews, working with support staff to schedule lab draws.
Refer patients for further diagnostic treatment as ordered by physician. Coordinate with CHR as necessary.
Become certified and perform pre-employment UA’s.
Monitor medical equipment and supply use and inventories; order supplies as necessary.
Network and advocate for patient care with other Grand Portage service providers and health care providers through meetings, community health fairs and health related committees.
Assist with telephones and receptions.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
RN with current, valid licensure required. Maternal Child Health experience highly desired.
Other Knowledge, Skills and Abilities:
Must be able to work as part of a team.
Excellent inter-personal relationship, decision making and communication skills.
Understanding of and ability to work with various computer systems.
Willingness to work overtime and flexibility.
Knowledge of/experience working in American Indian Community; American Indian preference.
Must have and maintain a valid driver’s license and to be insurable with Grand Portage Reservation auto insurance.
Email jenns@grandportage.com to apply!
Chief Clinical Officer
Full-time
Full Time
Annual
Are you a community-minded physician ready to make waves and drive meaningful change? We seek a visionary Chief Clinical Officer (CCO) to provide overall direction for our clinical services and reverse the impact of historical injustices on people of color and others with diverse backgrounds and/or socio-economic disadvantages.
The CCO oversees each clinical department and is responsible for developing a comprehensive approach to clinical care at OCHC. This is a unique opportunity to craft a vision for the future, grow OCHC, and improve the health of our patients and community. Ideally, the CCO would be a physician board-certified in family or internal medicine, although other primary medical providers and levels of leadership may be considered. The role would be about 25% administrative and 75% clinical.
OCHC offers a $10,000 signing bonus, a competitive salary, and a robust benefits package. Loan repayment through the National Health Service Corp is likely.
About Open Cities Health Center
At Open Cities Health Center, we're dedicated to the health of our patients and community, and we want to revolutionize healthcare delivery to diverse people. We are an FQHC located in the Frogtown neighborhood of St. Paul, Minnesota, and have been a respected neighborhood institution for more than 57 years. From our two St. Paul locations, we offer primary medical, dental, mental health, vision, and chiropractic care. In 2023, we provided 21,000 visits to 5,500 people.
About the Area
St. Paul and its sister Minneapolis, the “Twin Cities,” are known for their natural beauty, parks and trails, top restaurants, arts, cultural activities, and educational systems. The Twin Cities has repeatedly been named the number one area for biking and is almost always named the top area for parks. In 2023, five area restaurants were named as James Beard semi-finalists.
Key Responsibilities:
• Provide strategic direction and leadership to ensure the delivery of high-quality patient care for all clinical disciplines (medical, dental, mental health, eye health, and chiropractic care).
• Collaborate with multiple disciplines to develop and implement clinical protocols and best practices.
• Determine strategies and methods to address historical injustices in providing care to communities of color and other people with diverse backgrounds and/or socio-economic disadvantages.
• Foster a culture of continuous improvement and innovation in clinical care.
• Oversee the recruitment, training, and development of medical staff.
• Ensure compliance with regulatory requirements and accreditation standards.
• Serve as a liaison between clinical staff, administration, and external stakeholders.
• Stay abreast of industry trends, advancements, and best practices to drive organizational growth and success.
• Provide direct care to diverse populations.
Qualifications:
• Medical degree from an accredited medical school; board certification in family practice or internal medicine preferred.
• Proven track record of effective leadership and management in a healthcare setting.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, collaborative environment.
• Demonstrated commitment to patient-centered care and quality improvement.
Why Join Us:
• Competitive salary and benefits package.
• Opportunity for professional growth and advancement.
• Collaborative and supportive work environment.
• Chance to make a difference in the lives of patients and the community.
• Work-life balance and flexible scheduling options.
If you're ready to dive into a rewarding leadership role where your talents will shine, we encourage you to apply!
Application Instructions:
For more information or to apply, go to OCHC Chief Clinical Officer or contact Marilyn Campbell at marilyn.campbell@opencitieshealth.org.
Chief Executive Officer
Full-time
Full Time
Annual
Chief Executive Officer (CEO) Federally Qualified Community Health Center - St. Paul, Minnesota
About Us:
We are a leading Federally Qualified Community Health Center (FQHC) dedicated to providing comprehensive, high-quality healthcare services to individuals and families in St. Paul, Minnesota, and surrounding communities. Our mission is to improve the health and well-being of our diverse population through accessible, affordable, and culturally competent care.
Position Overview:
We seek a dynamic and visionary Chief Executive Officer (CEO) to lead our organization into its next phase of growth and impact. The CEO will provide strategic leadership and operational oversight and foster a culture of excellence and innovation within the organization. The successful candidate will have a passion for community health, a commitment to serving underserved populations, and a track record of driving organizational success in a healthcare setting.
Key Responsibilities:
• Provide strategic direction and vision for the organization in alignment with its mission and values.
• Oversee all aspects of organizational operations, including clinical services, administration, finance, human resources, fundraising, and quality improvement.
• Develop and implement strategies to enhance access to care, improve health outcomes, and address health disparities within the community.
• Build and maintain effective relationships with key stakeholders, including patients, staff, board members, community partners, and funders.
• Ensure compliance with all regulatory requirements and standards of care governing FQHCs.
• Lead and inspire a diverse team of professionals, fostering a culture of collaboration, accountability, and continuous learning.
• Drive financial sustainability through strategic planning, revenue diversification, and efficient resource utilization.
Qualifications:
• A college degree in healthcare administration, business administration, public health, or a related field is required; a master's or doctorate degree is preferred.
• Minimum of 7-10 years of progressive leadership experience in primary care or community health.
• Experience working in a Federally Qualified Health Center (FQHC) or similar organization.
• A history of effective team building with internal teams and the board of directors.
• Demonstrated track record of success in strategic planning, organizational development, fundraising, and operational management.
• Strong understanding of healthcare finance, reimbursement mechanisms, and revenue cycle management.
• Excellent communication and interpersonal skills, with the ability to engage and inspire stakeholders at all levels.
• Commitment to diversity, equity, and inclusion, with the ability to foster a culturally competent and responsive organizational culture.
• Knowledge of federal and state regulations governing FQHCs and experience navigating complex regulatory environments.
Location: St. Paul, Minnesota
Application Process: Interested candidates should submit a resume/CV and cover letter outlining their qualifications and interest in the position to renee.wixon@opencitieshealth.org by April 21, 2024.
Equal Opportunity Employer: We are an equal opportunity employer committed to diversity, equity, and inclusion in our recruitment and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Join us in our mission to make a difference in the lives of individuals and families in our community. Become a part of our dedicated team and help us build a healthier future for all.
Medical Assistant or LPN
Full-time
Full Time
Hourly
$20-26/hour
https://neighborhoodhealthsource.org/
Job Title: MEDICAL ASSISTANT OR LPN
Department(s): Medical Support
Position Summary:
Provides health care support services to patients under the direction and responsibility of a provider.
Supervision Received:
Clinical Operations Manager or Clinical Operations Director (if LPN)
Supervision Exercised:
None
Hours/Week FLSA Definition:
40 hrs; Full-Time; Non-Exempt
Essential Functions:
Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards
Actively manages quality initiatives in collaboration with provider and Quality staff. Maintains quality assurance logs.
Screens and prepares patients for exams according to vital sign screening guidelines
Assists with exams and minor procedures
Draws lab specimens
Follows up on lab specimens (calling for results, documentation of results and follow-up directed by medical staff)
Keeps exam rooms supplied and clean
Cleans and autoclaves instruments
Performs EKG’s as ordered by physician
Administers injections and medications under the direction of a provider
Operates and maintains clinic lab in absence of lab tech
Makes appointments with appropriate provider
Files and maintains provider "in/out boxes"
Core Requirements:
Works collaboratively and respectfully with staff and others—individually and as part of a team—to achieve optimal efficiency, outcomes, and morale
Interacts in a culturally competent manner with individuals and groups from diverse backgrounds, including but not limited to: socio-economics, race and ethnicity, nationality, and religion, both in-clinic and in the community
Maintains excellent and punctual attendance
Attends and actively participates in staff and departmental meetings
Attends agency functions and meetings as relevant or required
Works at any or all NHS clinics, as needed
Uses computer daily including e-mail, word documents, spreadsheets, patient management system, electronic health record, and patient portal, as needed to carry out essential job functions
Maintains any required licensure/certification
Demonstrates commitment to agency mission and goals
Abides by corporate compliance program, HIPAA regulations and other agency policies and procedures
Participates daily in pre-visit planning and huddles (RN, Provider, Medical Assistant/LPN, Front Desk)
Utilizes Patient Portal to access patient information and communicate with patients, as relevant
Plans, organizes, and multitasks
Speaks, understands, reads and writes English sufficiently to carry out all essential duties
Performs other duties as assigned
Qualifications:
High school diploma or equivalent
Graduation from an accredited Medical Assistant or LPN program
Minimum one year’s experience working as a Medical Assistant or LPN
Fluency in Spanish and English a plus (oral and written)
Dental Clinic Manager
Full-time
Full Time
$75,000 - 89,000
Job Summary:
We are seeking an experienced Dental Clinic Manager/Administrator to lead our dental clinic operations. The ideal candidate will be responsible for managing our dental staff, optimizing patient flow and registration processes, and ensuring that our dental services are accessible and integrated with our medical, behavioral and chemical health programs. This role requires a commitment to fostering a cohesive team environment and supporting the integration of dental care with other health services to improve patient outcomes.
Key Responsibilities:
Manage daily operations of the dental clinic, including staff scheduling, patient flow, and registration processes.
Oversee the recruitment, training, and development of dental clinic staff to ensure a high level of competence and professionalism.
Implement strategies to maximize patient access to dental services, improving efficiency and reducing wait times.
Ensure the dental team works cohesively within the larger community health center environment, promoting interdisciplinary collaboration and integration of services.
Develop and maintain policies and procedures for dental clinic operations in compliance with regulatory standards and best practices.
Monitor clinic performance, including patient satisfaction, operational efficiency, and financial metrics, and implement improvements as needed.
Work with other departments within the health center to support the integration of dental care with medical, behavioral and chemical health services.
Participate in community outreach and education initiatives to promote dental health awareness and the services offered by the clinic.
Manage inventory and procurement of dental supplies and equipment, ensuring availability and cost-effectiveness.
Address patient concerns and feedback, ensuring a positive patient experience and high-quality care.
Qualifications:
Bachelor’s degree in healthcare administration; experienced Licensed Dental Assistant, or commensurate combination of education and experience.
Minimum of 5 years of experience in healthcare administration or clinic management, with a preference for experience in dental clinic management.
Strong leadership and team management skills, with the ability to motivate and guide staff towards achieving clinic goals.
Excellent organizational and problem-solving abilities, with a focus on improving clinic operations and patient care.
Knowledge of healthcare regulations, dental clinic operations, and best practices in patient service delivery.
Proficient in the use of electronic health records (EHR) systems and healthcare management software.
Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and the broader healthcare community.
Commitment to the mission and values of Naïve ], with a passion for community health and integrated care.
Medical Crisis Intervention Social Worker
Full-time
Full Time
$60,000 - 75,000
SUMMARY:
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. This position is embedded in NACC’s medical clinic and provides crisis intervention and resource coordination to patients receiving care within the Medical, MAT, and Dosing clinical areas. The primarily responsibility is to connect with patients in coordination with their clinical visit to intervene in crisis situations, complete barriers assessment, link to resources, and coordinate care for high risk patients.
DUTIES AND RESPONSIBILITIES:
Provide telephone and on-site intervention to patients experiencing a mental health emergency. Assess risk to self and others and intervene in conflict and crisis situations. As indicated, develop a safety plan with patient and/or family to meet the safety needs of individuals experiencing a mental health emergency.
Provide, arrange, and coordinate direct services and advocacy to patients and families.
Connect patient with appropriate clinical services within organization, including behavioral health services, substance use support, and other clinical services.
Work from harm reduction, trauma informed, and strength-based approaches to empower patient in their treatment process and to meet their health care goals.
Initiate referrals to Behavioral Health Home for care coordination and connection to outside resources as indicated.
Partner with other NACC staff to meet the needs of patients and share resources.
Coordinate appointments and assist in decrease barriers to accessed, such as transportation. Obtain release of information to ensure regular communication with other providers about ongoing care.
Assist patients in crisis with access to timely assessment, intervention and stabilization services.
Provide population-based care coordination through management of preventative care and defined concerns, such as depression.
Screen for social and political drivers of health; facilitate, integrate, and mobilize community resources on behalf of the patient.
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS:
Education and/or experience: Advanced degree in Social Work (LGSW or LICSW) and one year full-time professional experience in a clinical setting.
Certificates, licenses and registrations required: Proof of current COVID-19 vaccination.
Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint)
Community Health Nurse
Full-time
Full Time
Hourly
$30 - 33/hour
This position is responsible for assisting Native American Community Clinic (NACC) Community Health Department preventative care and chronic disease management grant programming and quality improvement projects through patient outreach and education.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Phone and mail outreach for population health management. Includes scheduling appointments and basic care coordination.
Generate population health reports for various preventative health and chronic disease management initiatives
Educate patients on timeline for preventative care screening and follow up including cancer screening, diabetes, cardiovascular disease, well child checks, asthma management and others.
Recruit for chronic disease management groups and preventative care events and programming.
Field Community Health Department referrals including diabetes education, diabetes prevention program, mobile medical services (mammogram and vision), asthma management, and colorectal cancer screening fit kit referrals.
Support grant specific program evaluation activities and incorporating findings to refine and improve program effectiveness to meet grant deliverables
Track attendance and reach required for each grant
Complete monthly reports for program and grant activities provided to Community Health Manager.
Assist with grant reporting as requested by Community Health Manager Core duties and responsibilities include the following.
Assist with the programs in purchasing and budget maintenance.
Work with grant/project evaluators and Community Health Manager to develop data and reports as required to fulfill requirements of program evaluation plans.
Maintain regular communication with project partners and with the project officer to fulfill grant requirements, including submitting regular reports, as required.
Support ongoing sustainability planning on behalf of Community Health Programs.
Play an active role on the outreach team. Other duties may be assigned.
GRANTS:
MINNESOTA DEPARMENT OF HEALTH (MDH): SAGE SCOPES GRANT & MINNESOTA CANCER CLINICAL TRIALS NETWORK: COLOCRECTAL CANCER SCREENING GRANT
Assist with identifying eligible patients for colorectal cancer screening outreach
Deliver colorectal cancer screening promotion and education for eligible patients through mailings and phone calls
Provide fit kit education and follow up for eligible patients
Complete MDH Sage Scopes enrollment forms and tracking for eligible patients seeking colorectal cancer screening
MINNESOTA DEPARTMENT OF HEALTH (MDH): ASTHMA GRANT
Conduct outreach to patients with asthma with elevated Asthma Control Test (ACT)
Administer an asthma control test via phone outreach for those with elevated and past due ACT
Provide education to each patient or that patient’s caregiver on how to use the Asthma Action Plan to guide asthma management.
Provide education on reducing home-based allergens and referring to home visiting asthma programs.
Complete spirometry for asthma patients
GREAT LAKES INTERTRIBAL EPIDEMIOLOGY CENTER (GLITEC) GOOD HEALTH AND WELLNESS IN INDIAN COUNTRY GRANT:
Increasing awareness of prediabetes among tribal members and health care providers/ health professionals
education and awareness of chronic disease prevention and management at urban Native American community events
engagement of current patients in regular screening of chronic diseases including diabetes
engagement of current patients in lifestyle support for diabetes prevention and prediabetes
clinical services to support prevention, detection, and control of high blood pressure and/or high blood cholesterol.
referral and engagement in culturally specific chronic disease prevention education and production.
Direct delivery of patient education and support
Increased patient engagement with at home monitoring, improved control measures
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
Registration Coordinator Medical
Full-time
Full Time
Hourly
$20 - 22/hour
Job Summary:
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. Our clinic is seeking a full-time Registration Coordinator to join our team. The successful candidate will have excellent interpersonal skills and a friendly, professional attitude.
This position is responsible for facilitating access to NACC’s services and for obtaining financial information from which the clinic can bill for services. This position reports to the Clinic Manager.
Duties and Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned.
Performs all functions in a professional manner to register incoming patients; including scheduled appointments, same day appointments and walk-ins. Requests co-pays when appropriate; maintains cash receipts.
Scheduling appointments by phone as well as in-person, and handling general inquiries and transferring calls to the appropriate staff. Maintains current demographic and billing information in the computer records.
Manages the flow of the lobby, including directing incoming deliveries, checking patients in, placing appointment reminder calls, managing waiting list and filling failed appointments (e.g., walk-ins, crisis appointments).
Monitors the waiting room for patient flow and safety; notifies appropriate staff if any hazards, spills, or other concerns are present; understands emergency procedures.
Prepares charge tickets, verifies insurance 2 day prior to visit on all patients and at each same day visit.
Participates in Performance Improvement activities as requested.
Scans and indexes patient registration, insurance and consent documents into document management system.
Maintains the medical/dental records in the including accurately filing documents, managing requests and releasing information, accurately routing and uploading faxes and records into the Electronic Medical Record (EMR) and Electronic Dental Record (EDR) systems.
Manages the general flow in the registration area, including maintaining and requesting necessary supplies.
Cross-trains with all NACC program front desks in order to offer relief coverage as needed, including participation in a Saturday rotation.
Performs other duties as assigned by Manager.
Supervisory Requirements:
This job has no supervisory responsibilities.
Qualifications:
Education and/or experience: High school diploma or general education degree (GED) and one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, licenses and registrations required: Proof of current COVID-19 vaccination.
Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook) and Medical/Dental Health Information Software.
Behavioral Health Therapist
Full-time
Full Time
$62,000 - 80,000
SUMMARY:
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. The Behavioral Health Therapist provides psychotherapy and assessment services as an essential member of our Behavioral Health team.
NACC is a National Health Service Corps (NHSC) approved site: https://nhsc.hrsa.gov/loan-repayment/nhsc-loan-repayment-program.
DUTIES, RESPONSIBILITIES and BENEFITS:
Provides psychological evaluation and individual and group therapy to adolescents and adults.
Coordinates care with other providers and makes referrals as necessary. Engages in regular case consultation as part of counseling team.
Provides longer-term therapy and brief interventions in an integrated setting that includes behavioral health, chemical health, medical, and dental services.
Abides by clinical protocols, policies, and procedures. Complies with productivity goals of the clinic.
Maintains knowledge of current and culturally appropriate mental health care practices. Participates in community outreach and related events.
A fun, supportive work environment that keeps work/life balance a priority.
A hybrid in-person and work from home schedule
Free supervision toward LICSW and LPCC licensure
Generous benefits package, including paid CEUs and licensure fees.
Ample PTO in addition to 11 paid holidays
NO evening or weekend work requirements
The opportunity to develop excellent clinical skills tailored to your areas of interest.
The opportunity to work to reduce health disparities and provide culturally informed services while developing meaningful community relationships.
QUALIFICATIONS:
Education and/or experience: Master's Degree (MA) or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience.
Certificates, licenses, and registrations required: Current Licensed Mental Health Professional (LICSW, LMFT, LP, LPCC) in MN or unlicensed providers with relevant experience who are accumulating hours for LICSW or LPCC licensure.
Clinical Manager
Full-time
Full Time
$105,000 - 120,000
SUMMARY:
The Clinical Manager will provide clinical supervision and training, coordinate daily schedules, and manage the flow of all clinical teams, including the nursing and medical assistant teams in Medical, MAT (Medication Assisted Treatment), and Outreach.
DUTIES AND RESPONSIBILITIES:
Essential functions with all nursing teams include, but are not limited to:
Nursing Program Leadership:
Empower providers and support staff to improve care delivery and outcomes. Promote shared responsibility for patient care processes among team members.
Translate organizational goals into actionable steps for the nurse team to execute as well as work to define clear departmental goals for the nursing staff.
Develops a strategic plan for the medical assistant program at NACC to optimize patient flow and outcomes, ensuring that all team members are conducting work at the highest licensure level.
Serves on the management team and shares responsibility for fiscal, medical, and administrative stewardship of the organization, including compliance, risk management, and quality improvement programs. Participates in departmental planning efforts.
Program Development:
Develop, implement, and oversee all aspects of each clinical program including policies/procedures, staffing, and program optimization.
Collaborate with other teams to integrate medical, behavioral, chemical health, and social support services.
Serve as the main point of contact between each program and external stakeholders, including partner and referral organizations.
Develop policies and procedures to support improvement in patient and organizational outcomes.
In partnership with the Medical Leadership Team, establish clinical standards that will aim to promote implementation of evidence-based practice and patient- centered care.
Clinical Oversight:
Develops a strategic plan for the nursing and medical assistant programs at NACC to optimize patient flow and outcomes, ensuring that all team members are conducting work at the highest licensure level.
Oversee medical assistant tasks, ensuring adequate staffing to facilitate:
Rooming of patients
Collaboration with lab management
Documentation management in the EMR
Equipment and supply management
Oversee nursing tasks, assisting with improving efficiency and flow to each area. Supports nursing tasks as needed: Patient phone calls and patient triage; Management of the EMR nursing desktop; Prescription refills and durable medical equipment; Tracking, coordination, and case managing chronic conditions; Manages prescription refills and durable medical equipment using standing orders and provider direction.
Develop each nursing program to have necessary checks and balances so that patient progress and outcomes are optimized, including Medical, MAT, and Infectious Disease/Outreach.
Responds to medical emergencies and incidents involving patients.
Serves as the Infection Control Officer for the organization, ensuring policies and workflow support optimal infection control practices in accordance with the Centers for Disease Control guidelines.
Medication Storage and Accountability:
Maintains stock of commonly prescribed antiretroviral therapy samples and medication resources in clinic through partnerships with pharmaceutical representatives.
Responsible for maintenance of sample medications and the medication disposal program.
Implement controls and procedures related to medication access, safety, and security, promptly addressing any discrepancies or concerns.
Oversee the secure storage, handling, and dispensation of buprenorphine to ensure compliance with regulatory requirements and to prevent diversion or misuse. Ensure accurate records of buprenorphine inventory are maintained, including receipts, distributions, and disposals, conducting regular audit.
Implement controls and procedures related to medication access, safety, and security, promptly addressing any discrepancies or concerns.
Patient Care Coordination:
Responsible for oversight and compliance with the Health Care Home program.
Work with care coordinators to optimize patient access, engagement, and retention in each program.
Oversee the development and implementation of individualized care plans, ensuring a holistic and patient-centered approach.
Address any barriers to care and work collaboratively with patients and families to support successful treatment outcomes.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees within the nursing and medical assistant team within the Medical Clinic, MAT, and Outreach teams.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
Bachelor’s degree in Nursing (B.S.N.)
Public Health Nurse (PHN) designation from the Minnesota Board of Nursing
Minimum of 5 years of clinical nursing leadership experience, with a focus on working with underserved populations, chronic disease management, community outreach, and/or addiction/substance use disorders.
Proven experience in program development, management, and evaluation.
Experience working with chemically dependent adults and knowledge of harm reduction principles, preferred.
Basic competence in duties and tasks of supervised employees.
Excellent verbal and written communication skills.
Commitment to excellence and high standards.
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
Ability to work independently and as a member of various teams and committees.
Acute attention to detail.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions
Demonstrated ability to plan and organize projects.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Staff Accountant
Full-time
Full Time
$55,000 - 70,000
Title Staff Accountant
Department: Finance
Reports to: Accounting Manager
SUMMARY:
NACC’s mission is to promote the health and wellness of mind, body and spirit of the Native American families. We offer a full range of healthcare services including Medial, Behavioral Health, Dental and Substance Abuse. This position is primarily responsible for bi-weekly payroll, month end and annual reconciliations and support. Support to accounts payable, accounts receivable, cash receipts logs and posting to the general ledger. This employee will provide support for Grant management tracking and reporting. The employee is also responsible for sorting and filing paperwork.
KEY FUNCTIONS AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Responsible for preparing bi-weekly payroll, including verifying hours, wages and deductions via the payroll processing service. Responsible for monitoring the time keeping system. Following internal policy requirements.
Responsible for assisting with the accounts payable process and responsible for following internal policy requirements and completing weekly check runs. Including assisting in managing the PO process, coding and entering accounts payable and completing the cash requirements and check runs. Following internal policy requirements.
Responsible for assisting with the accounts receivable process. Back up for preparing weekly receipt logs, deposits and posting into the GL following internal policy requirements.
Responsible for assisting in the preparation and entering “Other Revenue” invoices.
Assist in the grant management process, including coding, tracking, reporting and invoicing. Following internal policy requirements.
Performs other job related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree (B.A) or Associate's degree (A. A.) and equivalent related experience and/or training; or an equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of this organization.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Database Software (Access); Spreadsheet Software (Excel); Electronic Mail Software (Outlook); and Accounting Software. Sage Intacct is a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Bachelor’s degree (B.A)
OTHER QUALIFICATIONS:
Knowledge and understanding of Accounting/Finance concepts, practices and procedures. Full understanding of GAAP.
Experience in non-for-profit sector.
Demonstrated experience related to responsibilities specified.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Front Desk/Unlicensed Dental Assistant
Full-time
Full Time
Hourly
$20 - 24/hour
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This position is primarily responsible for assisting in the dental department in implementation and delivery of care. This position is also responsible for providing individualized patient care to promote the restoration of oral health and achievement of patient's oral health goals by performing the following duties.
DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Coordinates with Dental Manager and dental faculty to ensure patient flow is appropriate for optimal clinic efficiency.
Oversees and manages inventory and supplies, places orders.
Covers the dental front desk, answers phone calls, registers, and rooms patients at the direction of the Dental Clinic Manger.
Assists patients in resolving minor difficulties, answers questions, and gives directions as authorized by the dentist or dental hygienist.
Prepares the operatory for patient treatment per dental department protocols and the dentist, or hygienist’s direction.
Maintains dental department equipment in accordance with the manufacturer’s directions and dental department policy and protocol.
Maintains dental departments areas in compliance with dental department directives and protocols as well as clinic policies and procedures relative to infection control, exposure control and safety issues.
Maintains adequate operatory supplies and compiles a list of individual item shortages for inventory control and ordering purposes.
Monitors patient flow and assists the Dental Clinic Manager, dentist, or hygienist in assuring all patient records and documents are properly and accurately completed and filed.
Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care within the dental department.
Assists with various clinical and administrative functions, as appropriate and as time permits.
Ensures the sterility of all reusable dental instruments and equipment in accordance with dental department directive and protocol.
Ensures the proper disposal of all contaminated or potentially contaminated materials in accordance with the dental department directive, clinic policy as well as state and federal regulations.
Performs all functions in full compliance with the clinic and the dental department exposure control plan including but not limited to; the use of personal protective equipment and universal precautions.
Participates in appropriate health promotion/disease prevention activities, both on-site and off- site, as required.
Performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Responsible for personal compliance in full with all applicable federal, state, local and clinic rules, regulations, protocols and procedures including but not limited to; the participation of the dental assistant in the provision of clinical dental care.
Participates in office meetings and morning huddles.
Performs other related duties as assigned by management.
Core duties and responsibilities include the following. Other duties may be assigned.
Performs all functions in a professional manner to register incoming patients; including scheduled appointments, same day appointments and walk-ins. Requests co-pays when appropriate; maintains cash receipts.
Scheduling appointments by phone as well as in-person, and handling general inquiries and transferring calls to the appropriate staff. Maintains current demographic and billing information in the computer records.
Manages the flow of the lobby, including directing incoming deliveries, checking patients in, placing appointment reminder calls, managing waiting list and filling failed appointments (e.g., walk-ins, crisis appointments).
Monitors the waiting room for patient flow and safety; notifies appropriate staff if any hazards, spills, or other concerns are present; understands emergency procedures.
Prepares charge tickets, verifies insurance 2 day prior to visit on all patients and at each same day visit.
Participates in Performance Improvement activities as requested.
Scans and indexes patient registration, insurance and consent documents into document management system.
Maintains the medical/dental records in the including accurately filing documents, managing requests and releasing information, accurately routing and uploading faxes and records into the Electronic Medical Record (EMR) and Electronic Dental Record (EDR) systems.
Manages the general flow in the registration area, including maintaining and requesting necessary supplies.
Cross-trains with all NACC program front desks in order to offer relief coverage as needed, including participation in a Saturday rotation.
Performs other duties as assigned by Manager.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS:
Education and/or experience: High School Diploma or GED. Passion for oral and community health; at least 1 year of job experience in a support, clinic or customer service role or an equivalent combination of education and experience.
Education and/or experience: High school diploma or general education degree (GED) and one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, licenses and registrations required: Proof of current COVID-19 vaccination.
Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook) and Medical/Dental Health Information Software.
Registered Nurse (RN)
Full-time
Full Time
$70,000 - 84,000
SUMMARY:
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. The ideal candidate should have experience organizing, monitoring work performance and progress, clinical experience in community care, and population health management. This position reports to the Clinic Manager and assists in the assessment, planning, implementation and evaluation of patient care to a culturally diverse population. The RN will assist in providing nursing care in an outpatient ambulatory setting. Candidates must possess strong communication and organizational skills as well as the ability to resolve workplace issues effectively.
RN DUTIES AND RESPONSIBILITIES:
Primary Care Essential Functions:
Responsible for managing patient phone calls and patient triage (phone and walk in) including but not limited to communicating abnormal labs and other orders directed by providers.
Assists in coordinating vaccine programming, activities, and events while complying with NACC policies and procedures. This may include administration of vaccines in clinic as needed.
Manages prescription refills and durable medical equipment using standing orders and provider direction.
Manages incoming paperwork for home health and external orders.
Responsible for performance improvement and reporting related to RN or LPN functions, including prenatal, pediatric, asthma and diabetes care treatment and indicators.
Responds to medical emergencies and incidents involving patients.
Responsible for maintenance of the crash cart, medication disposal program, and sample medications.
Works with NACC’s leadership team to carry out projects as they relate to the nursing team.
Attends regular meetings with Medical Director, care coordinator and medical teams for planning and reporting.
Participates in work groups as requested.
Other related duties requested by Clinic Manager.
Care Management:
Responsible for the coordination of care for clinic patients. Duties may include, but are not limited to population management and tracking of patient engagement in care; scheduling patient appointments, imaging, transfers of care and hospital admissions; navigating referrals to specialists: coordination of outpatient/inpatient continuity of care; tracking of high-risk patients and abnormal test results
Conducts nurse-led visits through the utilization of clinic standing orders. Nurse-led visits include planning. intake visit, complete physical, and routine follow-up visits.
Perform assessment of patient's unmet social needs and help patients navigate community resources including classes, services, WIC, dental care, nutritionists and other social services as needed.
Completes accurate, timely documentation of patient encounters in the electronic medical record. Documentation and records requirements include completion of office visit notes, updating patient care sheets, acquiring records and closing patient charts according to clinic protocol.
Conduct population management outreach phone calls to promote engagement in care for patients lost to follow-up. Population calls can include rescheduling missed appointments, follow-up, and non engagement calls.
Perform other program duties as requested to ensure the delivery of high quality, accessible care. Duties include, but are not limited to, maintenance of patient educational material and coordination of supplies in clinic.
QUALIFICATIONS:
Education and/or experience: Minimum 2 year experience providing direct patient care services in clinic setting; previous experience working with Native Americans or other marginalized communities preferred.
Certificates, licenses and registrations required: Registered Nurse (RN); active, unrestricted license to practice in Minnesota; BLS CPR; proof of current COVID-19 vaccination.
Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); experience using EMR preferred.
Other skills required: Works well independently and on a team; excellent communication, customer service, and case management skills.
Clinical Care Senior Therapist
Full-time
Full Time
$75,000 - 86,000
Job Summary:
The BH Clinical Coordinator supports clinical oversight and program development for the Outpatient Behavioral Health department. The primary responsibility of this role is providing administrative support to the BH Director and clinical support to the BH department, as well as providing patient care.
Duties and Responsibilities:
Maintains a clinical caseload and provides individual and group therapy to adolescents and adults. Maintains knowledge of current and culturally appropriate mental health care practices.
Provides clinical supervision to pre-licensed clinicians as requested by the Director. Will pursue Licensing Supervisor training/credential if unable to provide supervision at outset of employment.
Adheres to clinical standards and provides clinical guidance to behavioral health staff to support staff development, provider satisfaction and clinical care.
Oversees review of clinical services, including quarterly peer chart audits, for BH department. Gathers reporting data for grants as requested.
Provides administrative support in oversight of BH department, including disciplinary and human resources functions, when requested by or in the absence of the Director.
Supports medical / behavioral health integration program including clinical oversight of crisis support provided to the medical clinic.
Contributes to clinical evaluation and quality assurance functions for the department including peer reviews and quality-improvement projects.
Contributes to Outpatient Behavioral Health recruitment and hiring, including evaluating the clinical skills and experience of prospective employees.
Performs other related duties as assigned by management.
Supervisory Responsibilities:
Provides clinical supervision of therapists, integrated care clinicians, and interns in the Outpatient Behavioral Health Department. Carries out individual and group supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for staff discipline when patient care or clinical judgement is concerned.
Responsibilities include supporting the Behavioral Health Director with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, identifying, and resolving problems.
QUALIFICATIONS:
Education and/or experience: Master's Degree (MA) or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience.
Certificates, licenses and registrations required: Current Licensed Mental Health Professional Certification (LICSW, LMFT, LP, LPCC) in Minnesota required; State certification for supervision of clinical staff (LICSW, LPCC) preferred. BLS CPR, First Aid Certificate; Proof of current COVID-19 vaccination.
Experience working with the American Indian Community preferred
Competencies:
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Is friendly, courteous, and enjoy working with a variety of staff.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Recognize problems, their possible causes and identify solutions; Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Professionalism - Approaches others in a tactful manner; Reacts professionally under pressure and stressful situations; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Physical Demands and Work Environment:
Frequently required to sit
Frequently required to utilize hand and finger dexterity
Occasionally required to climb, balance, bend, stoop, kneel or crawl
Frequently required to talk or hear
While performing the duties of this job, the noise level in the work environment is usually moderate
The employee must occasionally lift and /or move more than 10 pounds; frequently lift and/or move up to 5 pounds
Specific vision abilities required by this job include Close and distance vision, and ability to adjust focus
Family Practice Provider
Full-time
Full Time
$110,000 - 180,000
Job Summary:
This position is primarily responsible for providing medical treatment in the Native American Community Clinic (NACC) within the scope of their specialty.
Duties and Responsibilities:
Provides comprehensive primary healthcare for patients of NACC
Performs initial examinations, including physical exams and patient observations
Orders and administers diagnostic tests
Records patient medical histories in NACCs Electronic Medical Record
Communicates test results to patients and their families
Actively participates in medical program planning
Assumes on-call duties as required
Maintains a good working relationship with colleagues, staff, and community partners of NACC
Abides by clinical protocols, policies, and procedures
Maintains productivity standards of the medical clinic
Performs other related duties as assigned by management.
Licenses/Certifications: Licensed as an RN and APRN by the board of nursing and certified by a national nurse certification organization acceptable to the board to practice as a Certified Nurse Practitioner (CNP)
Medical Assistant
Full-time
Full Time
Hourly
$25 - 32/hour
SUMMARY:
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This position is primarily responsible for assisting in the assessment, planning, implementation and evaluation of the delivery of patient care. This position is also responsible for providing individualized patient care to promote the restoration of health and achievement of patient health goals by performing the following duties.
DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following:
Performs and records: vital signs, health screens, vision checks, hearing checks, and other assessments.
Performs patient call-backs, and follows-ups, as needed.
Prepares, explains, educates and guides patients in preparation for exams, procedures, diagnostic tests, preparation for discharge, referral, follow-up, and/or re-scheduling.
Prepares equipment for and assists with patient exams, tests and procedures.
Cleans and sterilizes instruments and equipment and disposes of contaminated supplies. Participates in Performance Improvement and Quality Control, as instructed.
Administers and documents immunizations for children and adults. Performs appropriate procedures, injections, and blood/urine collections. Assists with lab procedures, tests and processes, as instructed.
Possesses knowledge of costs, billing, and coding procedures. Assures all biohazardous materials are properly disposed.
Assist in training new staff.
Performs all in-house lab tests independently and accurately. Maintains, organizes, and updates the electronic medical record.
Assists with retrieving patient records, faxing records and documenting outcomes. Retrieves MIIC (Minnesota Immunization Information Connection) data.
Checks, organizes, and resupplies exam rooms during and between patient visits and at the end of day.
Organizes, cleans, and maintains the cleaning and sterilization area, as needed. Knows and understands the tools and equipment in each area.
Orders appropriate and needed supplies and equipment. Correctly completes clinic forms and related procedures. Attends and participates in scheduled meetings.
Participates in performance peer reviews.
Reviews, understands, follows and applies policies and procedures outlined in the Employee Manual.
Behaves in a professional, courteous, and engaging manner in all interactions.
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS:
Education and/or experience: One year certificate from a college or technical school; or three to six months related experience and/or training; or an equivalent combination of education and experience. Two or more years of experience in a medical clinic setting preferred.
Certificates, licenses and registrations required: CMA certification. Current BLS CPR certification. Proof of current COVID-19 vaccination.
Computer skills required: Database Software (Access); Internet Software; Order Processing Systems; Word Processing Software (Word); Electronic Mail Software (Outlook); EMR (Electronic Medical Record) System.
Patient Advocate Transportation
Full-time
Full Time
Hourly
$22 - 24/hour
SUMMARY:
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. About 50% of this position will be focused on assisting patients in addressing social issues including; health insurance, transportation and housing The other 50% of the role will involve working as driver of NACCs Clinic Van transporting patients to and from appointments.
DUTIES AND RESPONSIBILITIES:
Responsible for care coordination tasks as directed by the Patient Advocate Supervisor; including finding resources and working with patients to identify and resolve the barriers that prevent them from completing medical, dental, and behavioral health treatment plans
Responsible for acting as a social resource expert at NACC assisting providers and other staff with patient’s social needs
Acts as part of the outreach team promoting NACC in the community; attend community health fairs, events and expos, to share information, promote NACC services and improve community health
Works to enroll uninsured patients for medical insurance and maintains up-to-date community resources
Meets with patients in the clinic to assess and assist with the patient's social needs— performs both in reach and outreach to connect patients to social services
Acts as an advocate for patients and works to promote community health needs
Performs other related duties as assigned by management.
Drives patients to and from appointments as needed in the NACC clinic van (No CDL required)
Communicates with patients, registration staff, clinic staff and co-workers to ensure that patients have safe transportation to clinic appointments
Coordinates transport activity including pick-ups, returns, will-calls, discharges and transfers
Understands NACCs transportation policy and possess knowledge of patient needs, limitations, and transportation options
QUALIFICATIONS:
Associate's degree (A. A.) or equivalent from a two-year College or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience
Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook);
Active Minnesota Driver’s License and clean driving record
Experience driving a commercial vehicle preferred
Work Experience in a non-for-profit and healthcare preferred
Ability to work in a diverse culture preferred
Experience working within the Native American community preferred
Grants Accounting Specialist
Full-time
Full Time
Hourly
$25 - 32/hour
SUMMARY:
The Grants Accounting Specialist will be an integral part of the finance and grant teams, focusing on grant budget tracking, payroll allocations, grant budget to actuals tracking, and grant invoicing. This position will work closely with the program and grant management team to provide the necessary financial information and analysis to maximize the impact of grant funds. The successful candidate will be detail-oriented, possess strong analytical skills, and have a proactive approach to financial management to support the organization's goals and financial health.
KEY FUNCTIONS AND RESPONSIBILITIES:
Grant Budget Management: Monitor and track grant budgets, ensuring funds are allocated and spent according to grant agreements. Prepare regular reports comparing budgeted costs to actual expenditures.
Payroll Allocations and Processing : Assist in payroll processes, ensuring accurate allocation of payroll costs to various grants and funding sources in compliance with grant requirements. This role will also be responsible for the overall payroll processing, ensuring accurate and timely execution of the organization's payroll.
Financial Reporting and Analysis: Provide financial analysis and reports to program managers and senior management, highlighting trends, variances, and potential areas of concern.
Grant Invoicing: Prepare and submit grant invoices, ensuring timely reimbursement of funds and compliance with grantor requirements.
Collaboration and Support: Work closely with program, grant management, and finance teams to ensure that financial data and reports are accurate, transparent, and actionable. Assist in the development of budgets and forecasts for grant proposals.
Compliance and Best Practices: Ensure compliance with financial regulations and standards, implementing best practices in financial management and grant accounting.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Associates degree in Accounting, Finance, or related field or commensurate work experience.
2+ years of experience in finance, with a strong preference for experience in grant management and nonprofit accounting.
Proficient in financial software and Microsoft Office Suite, particularly Excel.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
Knowledge of payroll processes and regulations is a plus.
Commitment to the mission and values of Native American Community Clinic. Experience working with the indigenous community a plus.
Nurse Outreach Program Manager
Full-time
Full Time
$80,000-92,000
SUMMARY:
The Nurse Outreach Program Manager will provide direct nursing care and oversight of nursing outreach functions in the community, as well as coordinate a team of nurses and harm reduction staff in the development and implementation of mobile healthcare services at a Federally Qualified Health Center. NACC’s nursing outreach program will provide preventive health and acute care services within a mobile unit, as well as within Southside Harm Reduction Services’ drop-in center, and in other outreach settings, focusing on serving people experiencing barriers to healthcare including homelessness and substance use.
DUTIES AND RESPONSIBILITIES:
Professional Nursing Care and Outreach-Based Care Coordination
Provide professional nursing care (including triage, assessment, intervention, evaluation) in varying community settings, prioritizing trauma-informed care principles and patient-led care plans.
Deliver skilled interventions including, but not limited to, wound care and assessment, foot care, medication and vaccine administration, phlebotomy, education, standing orders, and vital signs.
Conduct nurse-led visits through the utilization of standing orders.
Coordinate and assist in provider visits via telehealth, in the community, or at the clinic site.
Provide health services stationed part-time at Southside Harm Reduction Services’ harm reduction drop-in center. Work closely with Southside’s staff to coordinate care for Southside clients, and serve as a health-services resource to staff and volunteers of the drop-in space.
Utilize harm reduction strategies to address health concerns disproportionately affecting unhoused populations including HIV, hepatitis C, STIs, wounds, foot health, asthma, diabetes, substance use disorder, overdose risk, and behavioral health concerns. Provide harm reduction services including naloxone, syringe and safer use supplies and education.
Perform assessments of patient’s unmet medical, behavioral, and social care needs and support the care team in meeting these needs. Help patients navigate community resources and specialty care, as well as linkages to primary care when needed. Work to reduce barriers through follow-up, transportation support, appointment reminders, and other strategies. Provide advocacy on behalf of patients seeking outside care.
Work collaboratively with clinic staff to identify high-risk or out-of-care individuals. Offer mobile care coordination services and linkages to care as appropriate.
Complete accurate, timely documentation of patient encounters in the electronic medical record according to clinic protocol.
Read and interpret patient charts and lab results. Review new labs and identify need for provider follow up. Communicate with provider as needed.
Assist patients in care transitions, such as entering or discharging from treatment, hospitalizations, respite programs, and shelters. Work with external service providers to ensure continuity of care.
Facilitate rapid access to HIV and hepatitis C care, PrEP, PEP, and buprenorphine for substance use disorder.
Support care plan and medication adherence through medication set up, delivery, and routine lab draws.
Program Management
In collaboration with Medical Leadership, lead a small group of staff in a transition from in-clinic to outreach-based health services.
In collaboration with Medical Leadership, develop policies and procedures to support mobile health services utilizing evidence-based practices and patient-centered care models.
In partnership with medical Leadership and Southside Harm Reduction Services, develop and implement health services for people who use drugs delivered out of a new community drop-in space.
Work in partnership with Medical Leadership and Quality Team to monitor QA, QI, and performance reports. Coach and mentor staff to address continuous quality improvement in clinical care, customer service, and outreach.
Supervise and lead the day-to-day work of clinical outreach staff.
Develop relationships with community organizations and individuals to ensure collaboration and partnership to advance program goals.
Communicate frequently and directly with team members on patient needs and direction of daily work and larger issues affecting the health status of homeless individuals.
Utilize staff teams within NACC to refer clients appropriately, including but not limited to the patient advocate, population health, MAT services, infectious disease treatment, and other teams.
Initiate and lead targeted ‘in-reach’ and outreach to engage, educate, refer, and connect out-of-care patients to integrated health care services.
Oversee the management of medication stock and clinic supplies; maintain an inventory system, including par levels for all medications and supplies; complete monthly medication inventory to ensure compliance with 340b audits; inventory expired medications and dispose appropriately. Document data, plans, clinical actions, client progress, response to care and other relevant patient information in EHR.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees within the Outreach Nursing Program.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
Bachelor’s or master’s degree in nursing.
Public health nurse registration preferred.
Clinical experience in community health and outreach-based nursing.
Proven experience in program development, management, and evaluation.
Experience working with chemically dependent adults and knowledge of harm reduction principles
Basic competence in duties and tasks of supervising employees.
Excellent verbal and written communication skills.
Commitment to excellence and high standards.
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
Ability to work independently and as a member of various teams and committees.
Acute attention to detail.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions
Demonstrated ability to plan and organize projects.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.