Staff Nurse

Website Native American Community Clinic

SUMMARY:

NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This position assists in the assessment, planning, implementation and evaluation of patient care to a culturally diverse population. The ideal candidate should have experience organizing, monitoring work performance and progress, and population health management. This position may include work with NACC staff, patients, and partner organizations to coordinate vaccine schedules, vaccine events, and vaccine dose tracking. This position reports to the Nursing Supervisor and Medical Director. Candidates must possess strong communication and organizational skills as well as the ability to resolve workplace issues effectively.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

  • Responsible for managing patient phone calls and patient triage (phone and walk in) including but not limited to communicating abnormal labs and other orders directed by providers.

  • Assists in coordinating vaccine programming, activities, and events while complying with NACC policies and procedures. This may include administration of vaccines in clinic as needed.

  • Manages prescription refills and durable medical equipment using standing orders and provider direction.

  • Manages incoming paperwork for home health and external orders.

  • Responsible for performance improvement and reporting related to RN or LPN functions, including prenatal, pediatric, asthma and diabetes care treatment and indicators.

  • Responds to medical emergencies and incidents involving patients.

  • Responsible for maintenance of the crash cart, medication disposal program, and sample medications.

  • Works with Quality Improvement Officer to carry out projects as they relate to the nursing team.

  • Attends regular meetings with Medical Director, care coordinator and medical teams for planning and reporting.

  • Participates in work groups as requested.

  • Other related duties requested by Nursing Supervisor or Medical Director.

Care Coordination:

  • Demonstrates understanding of population-specific characteristics that may affect the healthcare needs of the community.

  • Facilitates coordination with providers to manage relationships with outside providers, facilities, transitions-in-care, and referrals.

  • Works in collaboration with patients and caregivers to promote timely access to appropriate care, increase utilization of preventative care, and to reduce emergency room utilization and hospital readmission.

  • Promotes patient-centered care by assessing patient’s unmet health and social needs.

  • Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

  • Education and/or experience: Minimum 2 year experience providing direct patient care services in clinic setting, community clinic preferred; previous experience working with Native Americans or other marginalized communities preferred.

  • Certificates, licenses and registrations required: Registered Nurse (RN) or Licensed Practical Nurse (LPN); active, unrestricted license to practice in Minnesota; BLS CPR, First Aid or other needed certifications when requested; proof of current COVID-19 vaccination.

  • Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); experience using EMR preferred.

  • Other skills required: Works well independently and on a team; excellent communication, customer service, and case management skills.

COMPETENCIES:

  • Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

  • Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

  • Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

  • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

  • Frequently required to stand, walk or sit

  • Frequently required to utilize hand and finger dexterity

  • Occasionally required to climb, balance, bend, stoop, kneel or crawl

  • Frequently required to talk or hear

  • Occasional exposure to bloodborne and airborne pathogens or infectious materials

  • While performing the duties of this job, the noise level in the work environment is usually moderate

  • The employee must: occasionally lift and /or move more than 10 pounds; frequently lift and/or move up to 10 pounds

  • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus

Please submit resumes and cover letters to: 

HR@NACC-HEALTHCARE.ORG

NACC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To apply for this job please visit nacc-healthcare.org.