Medical Assistant

Website Neighborhood HealthSource


  •  Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards
  •  Actively manages quality initiatives in collaboration with provider and Quality staff. 
  • Maintains quality assurance logs
  •  Screens and prepares patients for exams according to vital sign screening guidelines
  •  Assists with exams and minor procedures
  •  Draws lab specimens
  •  Follows up on lab specimens (calling for results, documentation of results and follow-up directed by medical staff)
  •  Keeps exam rooms supplied and clean
  •  Cleans and autoclaves instruments
  •  Performs EKG’s as ordered by physician
  •  Administers injections and medications under the direction of a provider
  •  Operates and maintains clinic lab in absence of lab tech
  •  Makes appointments with appropriate provider
  •  Files and maintains provider “in/out boxes”


  •  Works collaboratively and respectfully with staff and others—individually and as part of a team—to achieve optimal efficiency, outcomes and morale
  •  Interacts in a culturally competent manner with individuals and groups from diverse backgrounds, including but not limited to: socio-economics, race and ethnicity, nationality and religion, both inclinic and in the community
  •  Maintains excellent and punctual attendance 
  •  Attends and actively participates in staff and departmental meetings
  •  Attends agency functions and meetings as relevant or required
  •  Works at any or all NHS clinics, as needed
  •  Uses computer daily including e-mail, word documents, spreadsheets, patient management system, electronic health record, and patient portal, as needed to carry out essential job functions
  •  Maintains any required licensure/certification
  •  Demonstrates commitment to agency mission and goals
  •  Abides by corporate compliance program, HIPAA regulations and other agency policies and procedures
  •  Participates daily in pre-visit planning and huddles (RN, Provider, Medical Assistant, Front Desk)
  •  Utilizes Patient Portal to access patient information and communicate with patients, as relevant
  •  Plans, organizes, and multitasks
  •  Speaks, understands, reads and writes English sufficiently to carry out all essential duties
  •  Performs other duties as assigned


  •  High school diploma or equivalent
  •  Graduation from an accredited Medical Assistant program
  •  Minimum one year experience working as a Medical Assistant
  •  Fluency in Spanish and English a plus (oral and written)

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