Lead Medical Assistant

Website Minnesota Community Care

As a member of the care team, the Lead Medical Assistant supports quality patient and family-centered care through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families.  Medical assistants support health care providers in the care of patients in a culturally diverse population within a clinic setting. This position provides direct patient services such as rooming, vitals, health information updates, scheduling of follow-up appointments, and health promotion activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room.  Verifies patient information by interviewing the patient, reviews and/or records medical history; takes and documents vital signs; and confirms reason for visit
  • Sets up and assists with diagnostic or therapeutic procedures by providing examination gown and drape for patient, helping them to position themselves for the examination and/or treatment, and arranging examining room instruments, supplies, and equipment
  • Carries out provider orders, including lab draws, administering medications, scheduling follow-up appointments, immunizations, EKGs, spirometry, etc
  • Acts on medical assistant standing orders per established MCC policies and procedures in regards to chronic care and preventive care needs for the patient as part of Team Visit Planning
  • Keep exam rooms stocked with adequate medical supplies
  • Perform cleaning and sterilization procedures that support infection control and OSHA standards
  • Document in electronic medical record in an accurate and confidential manner
  • Respond effectively to urgent or emergency situations
  • Maintain all logs and required checks (i.e. refrigerator/freezer temperatures, eyewash stations, instrument sterilization logs, etc.)
  • Sets priorities and organizes work to deliver safe and efficient patient care
  • Monitors clinic safety and observance of standard precautions
  • Communicates with clinic manager regarding general workflow within the clinic and immediately notifies RN or clinic manager of urgent concerns during the shift
  • Assists in training of MA clinical skills with MA externs or new MAs during their orientation period
  • Individuals may provide work direction to students/volunteers
  • Attends required meetings and participate in committees as requested
  • Seek to understand and meet the needs of customers (patients, families, vendors, co-workers, etc.) through respectful, courteous and culturally sensitive interactions
  • Actively participate and work positively, flexibly and cooperatively in a team effort within and across departments to accomplish the goals of the organization.
  • Know, understand and adhere to organizational policy related to the patient’s rights for confidential care

Physical Demands & Work Environment
This position is very active and requires standing, walking, bending, kneeling, and stooping all day. This job operates in a healthcare setting.  This role requires regular walking to various locations around the clinic. This role also routinely comes into contact with patients who may have contagious illnesses. This role may float to other MCC clinic sites if needed.

Who We Are

As Minnesota’s largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.



  • High School Diploma or GED
  • Graduation from an accredited medical assistant program
  • Preferred previous work experience, preferably in a medical setting
  • Proof of COVID Vaccination Required, Religious and Medical exemption will be considered

Knowledge, Skills, and Abilities

  • Dependability and commit to patient experience
  • Commitment to driving diversity, equity and inclusion
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Ability to adapt to the needs of the organization and patients
  • Ability to prioritize tasks
  • Bilingual (Hmong/English or Spanish/English) preferred, but not required

To apply for this job please visit www.paycomonline.net.