IOP Coordinator

Website Native American Community Clinic

Job Summary: NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This position is primarily responsible for providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects by performing the following duties.

Duties and Responsibilities:

  • Performs administrative duties for the organization.  Duties may include fielding telephone calls, receiving and directing visitors, creating spreadsheets and presentations, filing, and typing.

  • Manages the administrative and operational needs of the Intensive Outpatient Program as well as other activities associated with the IOP program located at the Red Lake Clinic; including but not limited to: Program compliance documentation and document management, office services and equipment inventory, furniture and space allocation, common space scheduling, visitor greeting, office supply ordering and inventory, vendor management, and Chemical Dependency provider scheduling.

  • Supports human resources processes by scheduling candidate appointments, maintaining HR records I.e. (interview notes and records of reference checks) and relevant IOP employee information.

  • Welcomes new employees to the organization by conducting IOP orientation.

  • Documentation of staff training and education goals and accomplishments.

  • Provides payroll information/support by collecting time and attendance records.

  • Maintains employee information by entering and updating employment and status-change data.

  • Maintains employee confidence and protects operations by keeping human resource information confidential.

  • Assists IOP Manager to identify, diagnose and expedite relevant clinical, personnel and Information Technology needs for the Program.

  • Helps with organization and revision of policies and procedures as directed by the IOP Manager.

  • Works with Facilities Specialist to update equipment and materials inventory for the program and equipment repair needs.

  • Organizes and identifies trainings as needed for the program.

  • Assists with the coordination and preparation for major events.

  • When directed will participate in outreach events and strategies with outreach team.

  • Assists finance department with any ongoing projects such as Audits

  • Performs other related duties as assigned by management.

Supervisory Responsibilities:

This job has no supervisory responsibilities.


  • Associate’s Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.

  • Word Processing Software (Word); Electronic Mail Software (Outlook).

  • At least two years of work experience in community resources. Experience in the Native American community preferred.

  • Proof of current COVID-19 vaccination.

Physical Demands and Work Environment:

  • Frequently required to utilize hand and finger dexterity

  • Frequently required to walk

  • Occasionally required to climb, balance, bend, stoop, kneel, or crawl

  • Frequently required to talk or hear

  • While performing the duties of this job, the noise level in the work environment is usually moderate

  • Frequently required to lift or move 10lbs and occasionally 25lbs

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus


  • MEDICAL (HSA w/employer con tributions; Traditional Buy-Up plan)

  • Dental (Delta)

  • 401K with company match

  • STD

  • LTD

  • Supplemental Life

  • Optional coverages: Critical Illness, Hospital Indemnity, Whole Life, Accident Insurances


Please submit resumes and cover letters to:  HR@NACC-HEALTHCARE.ORG

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