Community Health Educator

Website Neighborhood HealthSource

Essential Functions:

  • Delivers health education on a variety of topics (after receiving training) including but not limited to family-planning, unintended pregnancy prevention, sexually transmitted infections, chronic disease, mental health
  • Develops trusting relationships with community members and patients, creating an appropriate space to provide health education–may include older youth, adults, and senior adults
  • Works with patients to support and monitor care:
    • Assesses patient’s and family’s unmet health and related social needs and provides resources
    • Monitors patient adherence to care plans, provides health education, and encourages patient to engage in care plan
    • Conducts reminder calls and implements other reminders to patients due for screening and preventive services, physical exam, and other preventive care visits and procedures.
    • Assists with referrals and scheduling appointments
  • Under direction, develops tools for and implements activities to deliver health outreach and education. Identifies outreach locations, events and other strategies and activities to promote education of target population
  • Delivers family-planning-related education, including unintended pregnancy prevention, to high-risk youth and adults in the clinics and surrounding communities, one-to-one or in group sessions
  • Provides outreach and education at community sites and agencies, health fairs and events. This may include one-on-one and group informational and educational meetings, distribution of flyers, etc.
  • Participates in external meetings, trainings, and task forces to build effective relationships and partnerships; shares information and promotes NHS programming
  • Tracks and reports data for activities and patients. Documents pertinent information in electronic medical record. Assists with related data gathering
  • Performs other duties as assigned

 

Required Qualifications:

  • Minimum of HS Diploma/GED
  • Demonstrated commitment to and passion for improving the health of individuals and the community
  • Competency in Microsoft Office Suite, especially Excel, Word and PowerPoint and basic computer skills
  • Speaks, understands, reads, and writes English sufficiently to carry out all essential duties.
  • Minimum of six months working in a community outreach program and/or in a customer service position

Helpful Qualifications:

  • At least one year of in-clinic or in-community experience with delivery of health education/ information to diverse populations or work in a similar area
  • Health education experience in chronic disease, women’s health, reproductive health and/or family planning
  • Somali, Spanish, and/or Hmong language fluency (written and oral)
  • Knowledge of medical terminology; insurance plans; appointment scheduling; Electronic Medical Records, preferred
  • Demonstrated experience in conducting community outreach, experience, and comfort with public speaking
  • Familiarity with North and/or Northeast Minneapolis communities
  • Community Health Worker Certification or Medical Assistant Certification

Professional Expectations of the Position:

  • Able to travel to multiple sites in a timely manner. Valid driver’s license, insurance and vehicle required
  • Effectively and empathetically communicate about potentially sensitive personal and intimate issues or concerns with people of all ages and backgrounds
  • Maintain confidentiality
  • Work independently and as part of a patient-centered care team
  • Work flexible hours, including some evenings and weekends (up to 8 hours a week)
  • Maintains excellent and punctual attendance
  • Attends and actively participates in staff and departmental meetings, agency functions and meetings as required
  • Works at any or all NHS clinic locations, as needed
  • Uses computer daily including e-mail, word documents, spreadsheets, patient management system, electronic health record, and patient portal, as needed to carry out essential job functions
  • Maintains any required licensure/certification. Abides by corporate compliance program, HIPAA regulations and other agency policies and procedures
  • Works collaboratively and respectfully with staff and others—individually and as part of a team—to achieve optimal efficiency, outcomes, and morale
  • Interacts in a culturally competent manner with individuals and groups from diverse backgrounds, including but not limited to socio-economic, race and ethnicity, nationality, and religion, both in-clinic and in the community
  • Demonstrates commitment to agency mission and goals
  • Plans and self-organizes daily work, multitasks when necessary

To apply for this job please visit neighborhoodhealthsource.org.