Community and Tribal Engagement Specialist

Website Native American Community Clinic

SUMMARY:

ECHO (Extension for Community Healthcare Outcomes) is a model of healthcare education in which specialists meet with other providers, educators, and support staff to learn and share information on a specific disease or specialty. Using this model, a team of experts hosts hour long education sessions that allow for learning and discussion of a specific topic. The Native American Community Clinic (NACC) and Stratis Health collaborate on the Midwest Tribal ECHO to provide education, mentoring and information sharing with others that provide Opioid Use Disorder services to the Native American community.

To expand the reach of the Midwest Tribal Echo to all of Minnesota’s tribes and to urban areas which are home to American Indian populations., NACC and Stratis health have secured grant funding to hire a Community and Tribal Engagement Specialist. 

This role will be responsible for leading outreach and engagement with Minnesota’s Native American Tribes and communities.

This individual will lead a community discovery process during which we will work to understand the many and varied needs related to OUD prevention and treatment for the American Indian community, Minnesota’s 11 tribal nations, and the clinicians and care teams serving them. This role will be responsible for developing connections with key tribal leaders and healthcare providers. Using a combination of surveys, virtual focus groups and listening sessions, we will identify barriers to recovery, gaps in knowledge, and opportunities for information sharing.

The Community and Tribal Engagement Specialist will then work with the NACC and Stratis teams to translate these findings into areas for enhancements in the Midwest Tribal ECHO.

The role will then be responsible for ongoing support and outreach for the bi-monthly sessions of the Midwest Tribal ECHO; including ongoing recruitment of participants, organizing ECHO materials, resources, and coordination between NACC, Stratis and tribal communities and health leaders.

DUTIES AND RESPONSIBILITIES:

  • Coordinates community discovery process, outreach to tribal leaders, and facilitation of surveys, virtual focus groups and listening sessions.

  • Works with the NACC and Stratis teams to identify barriers to recovery, gaps in knowledge, and opportunities for information sharing

  • Co-Facilitates a design process with representatives from the tribes and urban American Indian health care and social services providers to translate findings from the discovery process into areas for enhancements in the Midwest Tribal ECHO

  • Leads Echo project activities, resources, equipment and information and updates key project documents as needed.

  • Recruits and coordinates guest speakers and lecturers for Echo sessions. Pulls together presentations, sends invitations, manages overall process.

  • Work with the ECHO team to develop content and provides technical support for live sessions.

  • Ensures that all team members from NACC, Stratis and Tribal and Community stakeholders understand their roles and what they are individually responsible for.

  • Identifies, researches, and resolves project issues and escalates as appropriate

  • Coordinates inputs for Echo sessions, manages zoom technology and recording of sessions.

  • Assists in the development and analysis of ECHO participation data as required.

  • Coordinates projects and meetings with NACC, Stratis, and Tribal/Community partners as needed.

  • Tracks grant budgets, manages data collection and reporting to both Stratis and DHS

    Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities

QUALIFICATIONS: 

  • Bachelor’s degree in a healthcare field or commensurate experience

  • Experience working with Native American, Tribal or community organizations strongly preferred

  • More than 1 year of experience in coordinating project activities, preferably in healthcare

  • Organizational skills with the ability to identify and manage priorities

  • Valid Minnesota Driver’s License and working vehicle

COMPETENCIES: 

  • Cultural competence and the ability to effectively communicate and build relationships with Native American healthcare providers and communities

  • Strong interpersonal skills with an ability to interact with executive level, external and internal clients

  • Excellent written and verbal communication skills

  • Proficiency with Microsoft Office Suite

  • Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines

  • Demonstrated presentation and communication skills

  • Excellent written and verbal communication skills for both client-facing and internal communication

  • Ability to deal with ambiguity and changing priorities

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

  • Frequently required to sit

  • Frequently required to talk or hear

  • Frequently required to travel

To apply for this job please visit nacc-healthcare.org.