ARMHS Manager

Website Open Cities Health Center


The mission of Open Cities Health Center, Inc. is to provide culturally tailored primary and preventive health care and related services to all people throughout the Twin Cities metropolitan area. Our goal is to improve the health and wellbeing of high risk and vulnerable populations through the provision of affordable medical, dental, mental health, optometry, and chiropractic care and other support services.


Open Cities Health Center (OCHC) understands that employees play different but equally important roles. Everyone associated with OCHC must recognize the impact their role plays in our overall success. The success and future opportunities for individual employees is built around the overall success of the organization. Every OCHC employee, volunteer, student worker and contractor is to always project a professional image. Our practices remain consistent with OCHC ‘s mission and strategic plan. Because of this, staff, volunteers, and contractors strive to live by our values of:

Diversity Equity & Inclusion

We meet each other’s cultural needs and embrace our cultural differences and create an environment honoring each other’s dignity and contributions.


We create a caring environment that encourages healing, growth, and well-being, and delivers accessible and responsive health care and human services.


We earn the enduring goodwill of our clients, our patients, and their families, and we are accountable and hold ourselves to high standards.

Commitment to Excellence

We support the rapid diffusion of new ideas and new technology and deliver an integrated holistic approach to health and human services.


We treat each other fairly and behave ethically.


Under the supervision of the Director of Behavioral Health, the full-time ARMHS Program Manager provides oversight of administrative and some clinical aspects of running an ARMHS program that is certified by the State of Minnesota at Open Cities Health Center. This position will focus primarily on providing treatment feedback and management of the documentation and implementation of ARMHS services by an ARMHS provider. Documentation includes completing diagnostic assessments and treatment plans, LOCUS, and functional assessments, consultation with behavioral team members, developing therapeutic psychoeducation training for ARMHS practitioners who provide direct client care for clients with serious mental illness.

The Program Manager will also be available for crisis, psychoeducation, and consultation with the medical department and serve as backup to the licensed clinicians during interim-scheduled hours. The Program Manager will also be available to collaborate within OCHC departments and provide referral resources for patients who need multiple supports.


  • Approach all clients with respect and sensitivity to cultural differences, expectations, and needs
  • Conduct Diagnostic Assessments by discerning the client’s symptoms, cultural formulation of the concern, and adaptation to their current environmental needs; identify client’s abilities and needs, make appropriate referrals out for support. All DAs require documentation of symptoms that explain findings for each diagnosis. All DAs are completed within two weeks OR before the end of the monthly billing cycle, whichever comes first.
  • Develop and implement an Individual Treatment Plan with each client
  • Client is involved formulating their goals for therapy
  • Goals are concrete and quantifiable
  • Goals include referrals and frequency of treatment
  • Update client Individual Treatment Plan once every 90 days with patient

· Complete all required written documentation and charts each client session according to federal requirements for billing purposes and submits on required time lines (within 48 hours of meeting completion). Progress notes reflect accuracy and consistency with actual recipient contact relevant to individual treatment plan and goals.

· Oversee and provide supervision with ARMHS practitioner for one hour weekly and on as-needed basis.

· Sign off on all documentation for ARMHS and review functional assessments and LOCUS and notes to be submitted to the Director of Behavioral Health.

· All clinical services will be performed under the supervision, billing, and authorization of the Director of Behavioral Health.

· Complete all required written documentation for ARMHS and submit to the State of Minnesota.

  • Receives and participates in clinical supervision according to your licensure board requirements individually or in team consultation groups to discuss a) treatment topics of interest, b) treatment plan, c) will request consultation by telephone or in person as needed for the purpose of service provision to recipients, and d) will obtain co-signature from your supervisor or licensed clinician on all clinical paperwork.
  • Participates in all required Open Cities Health Center trainings.
  • Monitors own schedule to assure that all required trainings are completed. Demonstrates positive and supportive interactions with other program staff, in an effort to build a cohesive and multidisciplinary team approach.
  • Follows all Agency, state regulatory, program policies, and procedures; a) follows all outlined agency policies stated in the Agency Manual, b) follows all policies, procedures in the Open Cities Health Center Behavioral Health Policy and Procedures Manual.
  • Performs other related duties as requested by the Program Director; a) performs non-routine duties related to the overall functioning of the services.
  • Communication: a) uses an effective communication model in working relationships with each other, clients and the community, b) demonstrates good listening skills and ability to positively accept feedback from supervisors and co-workers. Incorporates feedback and demonstrates appropriate self-care methods on the job. Open Cities Health Center Behavioral Health Department is opposed to violence and offensive behavior in the workplace. Clients participating in this program, however, may experience anxiety, mental illness, physical illness, frustration and helplessness in their daily lives which occasional results in inappropriate verbal and physical expressions of anger, threats or violence towards Clinical Interns. Training is available to staff on verbal crisis intervention and prevention. Clinical Interns are expected to be able to serve angry and disgruntled clients with patience and courtesy.
  • Language Skills: Ability to write reports, log entries, and correspondence. Ability to effectively present information and respond to questions from medical professionals, management, staff, and clients.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

· Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to move about the building, use tools to write and use the computers, and performs verbal crisis prevention/intervention techniques.

· Work Environment: The work environment conditions described are representative of those an employee encounters while performing the essential functions of this Internship.

  • To conduct duties in an unbiased manner in accordance with the agency’s mission statement and guiding principles by which all clients, volunteers and staff are treated equally regardless of race, gender, religion, age, physical and mental abilities and/or sexual orientation.
  • Facilitation Skills: Have knowledge of and a willingness to learn co-facilitation skills in diverse group settings with clients and other staff. An ability to be able to interact with clients and staff in a group setting that at times may become highly energized and have the skill to assist with appropriate boundary setting, enforcing confidentiality, and assisting in creating a nonjudgmental and safe environment for client disclosures.
  • Other duties as assigned.

Training and Experience:

Completed a graduate degree in a counseling or psychological training and be independently licensed as a practitioner.

Special Knowledge and Skills:

· Ability to use personal computer and standard business software with minimal instructions.

· Knowledge of the effects of mental illness and willingness to stay abreast of state-of-the-art knowledge from a wide variety of disciplines applicable to the treatment of persons with mental illness.

· Ability to maintain confidentiality and understand and comply with professional ethics and standards of practice.

· Philosophical approach consistent with that of the program and Open Cities Health Center.

· Current driver’s license or state identification card needed.

· Ability to pass the Rule 11 Criminal Background Screening and the “Sexual Exploitation of Patients by Psychotherapists” screen required by the Department of Human Services.

· Evidence of team interaction skills.

· Evidence of efforts to keep skills updated.

· Demonstrates the ability to work independently with minimal direction.

· Develop and implement cultural competency in interactions with staff, clients, and the community.

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