Member Resources > Resource Library > Health Care Home Toolbox

 

Health Care Home Toolbox

Overview

   MDH HCH Certification Process Overview
   
Health Care Home Development
  
MDH HCH Certification Documentation
   M
DH HCH Recertification Webpage

   MDH HCH Recertification Self-Assessment Tool (PDF)

   HCH Revenue Analysis (PDF)

   HCH Gap Analysis

Subpart 1 Documentation

   1.  MDH HCH Subpart 1 Certification Plan

   2.  HCH Screening Policy

   3.  Tier Determination Process

   4.  Pre-visit Planning

   5.  Health Care Home Patient Introduction

   6.  Care Coordinator Position Description 

   7.  Care Plan and Policy

   8.  Clinic Appointment Information

   9.  Online Access Procedures

  10. Remote System Access (This item is EMR specific and not provided)

  11. Patient Visit Access Procedures

  12. EMR Patient Data

  13. Patient Satisfaction Survey

  14. Referral Process

  15. Referral Report Tracking

  16. Release of Information

  17. Minimum Fee Policy

  18. Health Care Home Brochure

  19. Patient Advocate Position Description

  20. Interpreter Staffing

  21. Compliance Statement (This item is proprietary and not provided)

  22. Compliance Committee Charter

  23. Compliance Officer Position Description

  24. Health Care Home Model (Optional)

  25. Health Care Home Team

  26. Health Care Home Coordinator Workflow

  27. Health Care Home Visit Workflow

  28. EMR Health Care Home Components

  29. Patient Visit Actions (PDF)

  30. Patient Visit Readiness (PDF)

  31. Care Plan Information

  32. HCH Patient Letter

  33. HCH Patient Intake Survey

  34. EMR Health Care Home Functionality

  35. HCH Registry Process

  36. Visit Summary

  37. Life Style Overview (This item is proprietary and not provided)

  38. Forms Request and Completion

Subpart 3 Documentation

Policies, Procedures, and Other Documentation

  1. MDH HCH Subpart 3 Certification Plan

  2. Candidate Screening Process (Created in Subpart 1: #2)

  3. Care Coordinator Position Description (created in Subpart 1: #6)

  4. EMR Patient Data (Created in Subpart 1: #12)

  5. Care Plan (Created in Subpart 1: #35)

  6. HCH Registry Process (Created in Subpart 1: #35)

  7. EMR Decision Support

  8. EMR Health Care Home Components (Created in Subpart 1: #28)

  9. Patient Visit Responsibilities

Subpart 5 Documentation

Policies, Procedures, and Other Documentation

  1.   MDH HCH Subpart 5 Certification Plan

  2.   Care Coordinator Position Description (Created in Subpart 1: #6)

  3.   Care Plan (Created in Subpart 1: #7)

  4.   Care Coordinator Workflow, Health Care Home Enrollment Workflow, and Health Care Home Visit      Workflow (Created in Subpart 1: #6, #26, #27)  

  5.   HCH Messaging Procedures

  6.   PCP Designation Process

  7.   Patient Advocate Position (Created in Subpart 1: #19)

  8.   Referral Reports Tracking (Created in Subpart 1: #15)   

  9.   Pre-visit Planning; EMR Visit Snapshot (Created in Subpart 1: #4)

  10. Patient Satisfaction Survey (Created in Subpart 1: #13)

  11. Health Care Home Team (Created in Subpart 1: #25)

  12. Referral Coordinator Position Description

  13. Referral Process (Created in Subpart 1: #14)

  14. Medical Assistant Position Description; Team Lead Position Description

  15. Care Coordinator Training Plan

  16. EMR Interaction (EMR-specific, not provided)

  17. HCH Registry Process (Created in Subpart 1: #35)

  18. Patient Goals

  19. EMR Health Care Home Components (Created in Subpart 1: #28) and EMR Decision Support (Created in Subpart 3: #7)

  20. Patient Visit Responsibilities (Created in Subpart 3: #9)

  21. Referral Reports Tracking (Created in Subpart 1: #15)

Subpart 7 Documentation

Policies, Procedures, and Other Documentation

  1.   MDH HCH Subpart 7 Certification Plan

  2.   Provider HCH Introduction (Created in Subpart 1: #5)

  3.   HCH Care Coordinator Position Description (Created in Subpart 1: #6)

  4.   HCH Care Plan Policy (Created in Subpart 1: #7)

  5.   Health Care Home Brochure (Created in Subpart 1: #18)

  6.   Health Care Home Team (Created in Subpart 1: #25)

  7.   Health Care Home Enrollment Workflow (Created in Subpart 1: #26)

  8.   Health Care Home Visit Workflow (Created in Subpart 1: #27)

  9.   Messaging Procedures (Created in Subpart 5: #5)

  10. Medical Clinical Practice Guidelines

  11. EMR Health Care Home Functionality (Created in Subpart 1: #34)

  12. HCH Registry Process (Created in Subpart 1: #35)

  13. EMR Decision Support (Created in Subpart 3: #7)

  14. Tier Determination Process (Created in Subpart 1: #3)

Subpart 9 Documentation

Policies, Procedures, and Other Documentation

   1.  MDH HCH Subpart 9 Certification Plan

   2.  HCH Advisory Committee Charter

   3.  HCH Advisory Committee Meeting Agenda

   4.  HCH Advisory Committee Meeting Summary

   5.  HCH Advisory Committee

   6.  Medical Quality Management Plan

   7.  Chart Audit Report Specifications

   8.  HCH Learning Collaborative Participation

   9.  Care Plan Process (Created in Subpart 1: #7)

  10. EMR Health Care Home Components (Created in Subpart 1: #28)

  11. Health Care Home Team (Created in Subpart 1: #25)